Amazon Simple Email Solution.  Our Amazon SES replaced Sophos our former Email System.

On a voucher, this indicates that the invoice has been approved by Accounts Payable, but is sitting in workflow awaiting an approver.

On a voucher, this indicates that Accounts Payable has not yet reviewed and approved the invoice.

Software for securing and sharing logins, passwords and other sensitive documents and information
 

Communication, Checklists, and Comments engine
 

Appsian Product that provides Dashboards to provide detailed insights into your data: who is accessing, what data, and from where.
 

Admission By Liaison; an admission application processing system used by Lowell
 

Access Certification facilitates the review of a user’s access privileges and requires a third-party to certify that the access should continue to be granted for a designated period of time.
 

Access Management is the set of practices that enables only those permitted the ability to perform an action on a particular resource. The three most common Access Management services you encounter every day perhaps without realizing it are: Policy Administration, Authentication, and Authorization.
 

Determines how an expense will be recorded in the General Ledger for reporting purposes. Account codes vary by campus and are handled by the campus controller's office or campus financial office.

A task that is immediate or short term to be executed for a deliverable, assigned to a resource with a specific due date. 

Active Directory
 

Average Daily Balance - enables you to report your organization's financial position using average, rather than period-end, balances.  On a monthly basis, the Monday after the Finance GL close, the ADB report is run by the GL Fin App Spec and sent to the Treasury department.
 

Used to compensate faculty or staff for teaching in continuing education

Used to compensate faculty who perform additional duties beyond their normal responsibilities

Used to compensate faculty for course overloads

Used to compensate staff who perform additional duties beyond their normal responsibilities

Used to compensate an employee for work performed outside of the scope of their job

Costs of advertising in newspapers, publications, on radio and television, or services provided by Advertising Agencies.

The Agile methodology is an iterative form of project management. Software development teams often run Agile, since their project needs can change very rapidly. Instead of working in one big chunk of work, Agile instead focuses on smaller increments so that work can quickly shift towards a different strategy if needed. This ensures that the changes made to the product are focused on what's best for the end user.
 

Artificial Intelligence
 

"Asset Intelligence Management" is Worcester facilities Purchasing tool (Asset Works).   Invoices are generated via BuyWays and processed in PeopleSoft Finance.
 

How expenses are distributed or divided. In Concur, expenses are allocated between departments and individuals. 
 

Contract amendments are created when changes are required on an approved (executed) contract and the changes will affect the terms and conditions (dates, payment, and/or scope) of the contract.

Farm Animal Supplies: Includes stable and barn supplies and livestock feed.

A set of rules and protocols that allow different software applications to communicate and interact with each other.
 

Application Programming Interface
 

Clothing and Footwear - Articles of wearing apparel, shoes, and boots including protective gear.

Application Designer is the core development tool used to build and modify PeopleSoft applications. 
 

Application Engine is a PeopleTool designed to help you develop background SQL processing programs. This tool is intended to be used by developers with knowledge of SQL, SQL tools, and PeopleTools. Application Engine offers an alternative to writing COBOL or SQR programs for background SQL processing.
 

The application server handles the bulk of the workload within the PeopleSoft system. It runs the business logic and processes all application requests.
 

approval given to the project at initiation or prior to the beginning of the next stage.

For the President’s Office (UMPO) ONLY–To maintain budget controls and approval processes, the Approval to Purchase (AtP) form was created as the entry point for initiating or amending contracts for services and requisitions to purchase goods. The AtP form requires basic information about the need for the purchase, along with a justification statement as to the criticality of this purchase.

This is the mobile friendly layer provided over the student center in  Campus Solutions provided by Appsian which is now owned by Pathlock. Summer 23 implementing faculty/advisor centers
 

Annual Performance Review
 

Persons who design or create plans for construction projects.

Artists/Graphic Designers - Persons who are commissioned to create or design visual representations or layouts in graphic, electronic or audio form based upon specifications provided by a department.

Appsian Security Platform - used for authentication into PeopleSoft applications
 

Asynchronous means that you do not halt all other operations while waiting for the web service call to return.
 

Athletic Services - For example: officials, coaches, lifeguards, referees, trainers, timekeepers, etc.

Athletic/Recreational Supplies and Materials: Items for the operation of athletic/recreational facilities.

$5,000.00 or greater Non-IT items necessary for research or for instructional use in a teaching setting.

NCAA Team travel expenses (flights, buses, cars, etc.).

A lightweight runtime engine in Boomi that runs integration processes. An atom is an individual server.
 

This is Boomi development platform in the cloud used by all clients.  Developed integrations are then deployed to UMass specific servers either on-prem or in the cloud.
 

Documented evidence that a supplier has upheld security best practices to protect cardholder data. It is testimony that a supplier successfully demonstrated exceptional security best practices to secure cardholder data.

Attorneys/Legal Services - Individuals and firms who provide legal services. The prior approval of campus legal counsel is required.

Automation of the creation, management, disabling, and de-provisioning of user accounts and entitlements to information systems during the user’s identity lifecycle
 

The technique of making an apparatus, a process, or a system operate automatically
 

UMAMH "Amherst Auxiliary" or Foodpro related invoices and payments.  Invoices to be processed are received in interface files processed in batch.
 

A person authorized by a campus delegation of authority (DOA) to review a transaction (contracts, etc.) before the DOA can approve.

This involves changes that are made to satisfy a critical business need not previously identified, to avoid imminent failure or to avoid a potential failure due to a sub-standard configuration. Examples may include a single point of failure or a performance issue.

Amazon Web Services
 

AWS CodePipeline is a fully managed continuous delivery service that helps you automate your release pipelines for fast and reliable application and infrastructure updates.
 

AWS Lambda is a serverless, event-driven compute service that lets you run code for virtually any type of application or backend service without provisioning or managing servers
 

When implementing, a good backup strategy needs to be in place and has three parts: backups and archiving, disaster recovery, and business continuity.

When implementing, a good backup strategy needs to be in place and has three parts: backups and archiving, disaster recovery, and business continuity.
 

Bank Card transactions ONLY.

A Visa credit card issued by US Bank. This is a 'one card' program that offers UMass and the cardholders flexibility to use a single card for both travel-related and supplies-related UMass expenses only. The Bank Card is a procurement tool that offers an alternative to UMass purchasing/payment processes for instances where the supplier does not accept a Purchase Order (PO), emergency purchases, and/or for UMass-related travel expenses (based on your applicable department approval). Also know as ProCard.
 

Cost of: lock box, collection and billing agencies, and other bank services.

Boston, Dartmouth, Lowell Campuses
 

Sheets, blankets, pillows, etc.

A competitive process used by the university to ensure the best overall value to the university. Potential suppliers interested in securing a contract can submit a bid in hopes of winning the contract. Note: the cost of acquisition, as well as other factors (such as the delivery time required, supplier diversity, and prior performance) may be considered.

Used for service-related purchases or contracts for services, where multiple invoices of varying amounts are expected against the PO.

An issue or bug which you have come across during development or testing and which is not allowing you to develop or test further. 
 

Enterprise wide sofware used to run our batch processes across the UITS organization
 

BN1 - Used for a one-time miscellaneous payment to an employee One-time Payment –

Books and Periodicals: (non-library, academic).

A botnet is a large number of compromised computers that are used to create and send spam or viruses or flood a network with messages as a denial of service attack.
 

Business Process Management
 

Business Unit/Campus
 

Establishes processing rules for a Commitment Control ledger groups.  Each campus sets up and maintains their own Budget Definitions.  Each GL ledger group and business unit combination (each actuals ledger) whose transactions should be budget-checked, you need at least one budget definition. 
 

Improvements and maintenance of land. Improvements to buildings including management maintenance systems and heating, air conditioning, ventilation and cooling systems. Work required to restore or modernize a building that results in greater durability or extended useful life or to comply with code requirements.

New Construction Only - Costs associated with general contractors and vertical construction.

A Business Analyst works closely with the customer to manage the needs of UMass throughout the project lifecycle. The Business Analyst works with customer team to overcome obstacles and ensure that the project adds value to UMass.

A document that establishes a legally binding relationship between HIPAA-covered entities and business associates to ensure complete protection of PHI.

A business case is a type of document that highlights the benefits your company will gain if you pursue a specific business initiative. For example, you could create a business case for creating additional headcount on your team or for choosing a new work management software.
 

Payments made directly to outside vendors in connection with business meetings and other university functions involving University employees conducting official University business. e.g. local restaurants, grocers, and coffee service, excluding entertainment and travel.

Alcohol beverage purchases ONLY.

Payments made directly to vendors for business expenses, excluding entertainment. For example: restaurants, caterers/catering, and grocers.

For Supplier Requests: Used to capture the type of purchase/payment you want to make to the supplier you are inviting i.e., goods, honorarium, services, etc.

The purchasing system for UMass covering Requisitions, PO, Invoice Status Check, Bank Card Statement Upload, Contract Request, Supplier Registration, and Sourcing.
 

The information security team secures data, systems, and devices at each campus. This includes developing policies, tools, and programs to prepare systems and services for potential emergencies.
 

Third party vendor used for FA document upload and Verification
 

Capital assets are those which are used but not consumed. They may get worn out. Examples are building, machinery, furniture, computer etc.                 

Non-capital assets are consumed in the operations or otherwise like raw material, components, packing materials, maintenance consumable, stationary etc.
 

Used to compensate employees who have been granted a car allowance as part of their terms of employment as part of their contract

Common Application System by Liaison; an admission application used by BDL
 

The process of successfully concluding or resolving a specific case or issue.

A statement of coverage issued by the company that insures a business.

Used to pay animal technicians for certification

Describes why, the reason for change, including the business benefit that we hope to achieve, the what - hardware, software, system architecture or a combination that will be subjected to change, who/Impact – (urgency and risk):
a)    what is the change touching? 
b)    what is the potential impact of this change and to whom? 
c)    what is the risk of doing or not doing this change to the student system?
d)    what are the possible indirect or direct service and user impacts and consequences of the change and how to avoid them. list any interdependencies.

Dedicated to planning, executing, and managing changes in technologies, or systems. It is a vital element of change management, aimed at empowering stakeholders to effectively embrace and maximize the benefits of these changes in their environment.

The UITS staff person who submits the change is accountable for all aspects of the change process, including planning, documentation, review, execution, and follow-up. They are responsible for entering and documenting the change, as well as providing information to aid evaluation. The change status must be updated to "in progress" when the work starts and then to "complete successful", "rolled back", or "complete with failures" after the work. Changes must not proceed without proper approval, except for emergency changes as noted below.

Describe how - steps needed to implement, roll out or back out the change as well as testing (can be a link in dropbox if needed). an estimated time to back out/roll back needs to be provided.

The person or group requesting the change and is responsible for working with the Change Owner to complete the Change request. The Change Requestor may assist in scheduling or approving unscheduled down time as well as notifying affected users of the change and its impact.

Provide a brief description of the Change.

Expenses related to hosting or participating in a charity event.

A series of numbers that gives relevant financial accounting information when placing an order. Used to identify the funding source (Campus, Department ID, Program code, Project grant, etc.).

Chemicals, excluding radioactive materials. 

Used to provide financial benefit to eligible employees to assist with the cost of obtaining child care

Component interfaces provide a way to access the PeopleSoft database without using a graphical user interface. A component interface encapsulates a PeopleSoft component, which is a logical grouping of PeopleSoft pages representing a complete business transaction
 

CI and CD stand for continuous integration and continuous delivery/continuous deployment. In very simple terms, CI is a modern software development practice in which incremental code changes are made frequently and reliably.
 

Practices and processes used to automate the building, testing, and deployment of software applications, ensuring efficient and reliable integration and delivery.
 

Services to clean or maintain offices or properties.

Amazon/AWS or Microsoft or other platform
 

Amazon/AWS or Microsoft or other platform
 

This means that all programs are (1) written in a plain text editor external to the PeopleSoft system, and (2) compiled using a dedicated COBOL compiler. Because the native COBOL language has no concept of a database, it uses a feature known as 'embedded SQL' to connect to the PeopleSoft database.
 

UMDAR refers to Campus Solutions as COIN 
 

Controls which chartfield values can or cannot be used with journals online.  Included in the Journal Edit Options for ACTUALS ledgers by Business Unit.  Ex EXP_PROG requires all expense accounts (7%) include a program code.  If the rule is violated, the journal edit status will be 'E' and the error will include the combo edit rule it violates.
 

A code that helps categorize what a good or service is/does. Set by the individual campuses and handled by the campus controller's office or campus financial office.

Used to pay unused Comp Time to an employee at the time of separation, change of status, or in accordance with union contracts.

A procurement process to procure goods and services from suppliers who offer the best value for money. Examples of competitive procurement include issuing a bid or soliciting quotes from multiple suppliers.

A PeopleSoft Component is a collection of pages which are logically grouped.
 

Desktop computers.

Tablets (ex: Apple iPad, Microsoft Surface, Amazon Kindle Fire).

Laptop computers.

Desktop computers.

Tablets (ex: Apple iPad, Microsoft Surface, Amazon Kindle Fire).

A module within Concur used to approve authorization requests (expense exceptions, expense prior approvals, and pre-travel authorization) or expense reports. 

A module within Concur used to report expenses. Used for: Creating and submitting expense reports, Out-of-pocket & bank card transactions.

A module within Concur used to create requests. Used for: Expense exceptions, expense prior approval, pre-travel authorization. 

A module within Concur used to book travel. 

TEMPORARY space rental for 30 days or less. Expenses for department conferences, training sessions, examinations and other department-related activities. May include meals, light refreshments, and temporary space rental. 

Confidentiality is the need to ensure that information is disclosed only to those who
are authorized to view it.

Payments to vendors on behalf of UMass employees for registration or reservation fees for conferences, training, or other professional development or educational opportunities to enhance an employees work experience.

A pre-built integration component in Boomi that allows you to connect to a specific application, database, or technology. Connectors simplify the integration process by providing out-of-the-box connectivity.
 

A contingency plan is a plan set in place in the event that your original plan doesn't go quite right. A contingency plan is a pre-set Plan B in project management. Contingency plans are often used for larger, more complex projects and initiatives to ensure that everything goes smoothly - even if there’s a smaller hiccup in the execution process. 

An agreement between one or more suppliers and UMass. The terms of the agreement outline very specific goals and requirements for goods and/or services to be provided by the supplier to the UMass.

An agreement between UMass and a supplier where UMass agrees to pay the individual or entity for services to be provided.

The participants of a contract, designated as the first party (UMass) and second party (the Supplier) for the contract on UMass. 

Used to compensate faculty or staff who serve as a program coordinator

Non-U.S. citizens are considered non-residents of the U.S. for U.S. tax purposes unless one meets either of these two conditions. You are a resident of the United States for tax purposes if you meet either the green card test or the substantial presence test for the calendar year (January 1–December 31).

UMBOS webpages that present catalog and class information to students
 

Critical Path Method
 

Has the potential to cause a major disruption to business operations or to put the safety of people or property at risk. It should be resolved as soon as possible

the series of activities which determines the earliest completion of the project. The critical path will generally change from time to time as activities are completed ahead of or behind schedule.

Customer Relation Manager
 

Cascading Style Sheets is a style sheet language used for describing the presentation of a document written in a markup language such as HTML or XML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.
 

primary recipients of the benefits provided by a service and are typically the focus of a service provider's efforts to ensure satisfaction and meet their needs.
 

Customer has decided to defer this request.

The Customer has decided to defer this request.

The customer was able to resolve the issue on their own, either with the help of documentation or by finding a workaround.

The issue still exists but the customer no longer wants resolution.

Contingent Worker
 

Customer Experience (CX) combines the perceptions, feelings, and beliefs that your brand has created for customers throughout the entire customer’s journey. It encompasses more than just their experience with your products, but also their overall experience interacting with your organization (customer support, communications, etc.). 
 

An information system that shows users up-to-date information about their submissions and requests. Dashboards available in BuyWays include the Contract Requester Dashboard, the Contract Approver Dashboard, and the Supplier Requester Dashboard. 

Classic homepages and dashboards are PeopleSoft pages that aggregate and display pagelets that share some common or similar purpose. Tiles are the PeopleSoft fluid user interface equivalent of pagelets. The intent is that they are a destination for viewing analytics
 

The process of combining data from multiple sources or systems into a unified view or dataset, ensuring consistency and accessibility for analysis or business processes.
 

The process of defining how data elements from one system correspond to data elements in another system, enabling the transformation and transfer of data between them.
 

The process of converting data from one format or structure to another, often required when integrating systems with different data models or schemas.
 

Data Definition Language (DDL) is a subset of SQL. It is a language for describing data and its relationships in a database.
 

A bank card used exclusively for purchasing gift cards. (Often used to compensate human subjects).

Used to pay an employee compensation deferred during employment

an agreed-upon set of items that must be completed before a project or user story can be considered complete.

A reduction in the quality or speed of an IT service.

Another word for proxy. A delegate can act on behalf of someone else within the Concur travel and expense system. 

The University's Delegation of Authority details University personnel authorized to bind the University to contracted terms and conditions with external parties.
 

any item that is produced as a result of a project.
 

A denial-of-service (DoS) attack is a tactic for overloading a machine or network to make it unavailable. Attackers achieve this by sending more traffic than the target can handle, causing it to fail—making it unable to provide service to its normal users.
A distributed denial-of-service (DDoS) is a type of DoS attack where the traffic used to overwhelm the target is coming from many distributed sources. This method means the attack can't be stopped just by blocking the source of traffic.

A relationship between tasks based on their sequence. Dependent tasks require one or more other tasks to be completed or started before the team can start work on them.
 

allocates the cost of an capital asset over its life.
 

For Supplier Requests: A description of what you/UMass will be purchasing/paying the supplier (for services rendered or goods obtained).

Diesel #2.

"A Disaster Recovery Plan is the process of recovery of IT systems in the event of 
a disruption or disaster."
 

computer programming language used for adding, deleting, and modifying data in a database.
 

Data Mover, you can run DDL, DML, and SQL scripts created with the following tools: PeopleSoft Data Mover (DMS scripts). Build SQL functionality in Application Designer (SQL scripts). Platform-specific SQL utilities (SQL scripts).
 

Document: A data structure in Boomi that represents a message or payload being exchanged between systems. Documents can be defined using XML, JSON, or other formats.
 

A supplier running a business under a different name than their legal name.

A person/company that is located within the United States and has a U.S. Taxpayer Identification Number (TIN).

Payments for donations, charitable contributions, or memorials. For non-state funds only.

Digital Transformation
 

Due diligence is the requirement that organizations must develop and deploy a protection plan to prevent fraud, abuse, and additional deploy a means to detect them if they occur.
 

Dumpster Diving is obtaining passwords and corporate directories by 
searching through discarded media.

Certification and compliance for federally funded employees’ financial transactions and reporting.

System used for simple domestic point-to-point travel (online booking). 

Monthly utility charges - Electricity.

Work related to elevator maintenance or repair.

Simple PHP/Webservice page for students to lookup SA Emplid (Student ID) or campus email address
 

Used to provide monetary assistance in emergency circumstances

Generally defined as changes that need to be completed sooner than allowed for Routine or Normal changes. There are two types of emergency changes; restoration and avoidance. Completed change control documentation must be submitted within one (1) business day after resolution of the emergency.

Email software used for mass mailings 
 

Employee
 

Non-Monetary Awards (payments related to appreciation - awards, plaques, etc.) Payments cannot be made to employees under this code. PO must go to a vendor.

ERE/EOD - Used to recognize an employee’s exemplar performance
ERS - Used to record a student’s exemplar performance. This code should only be used for students.
 

A number assigned to employees so that refunds and/or human subject payments can be processed through PeopleSoft.

Allocating funds for a specific use. 

Persons who offer mechanical, electrical, or other engineering expertise, designs and services.

Persons who make decisions regarding plans, specifications, and materials on construction projects.
 

Web Single Sign-On (Web SSO) is a process that gives users the ability to access multiple Secure Access web applications with a single login (authentication).
 

Expenditures for amusements, diversions, and any costs directly associated w/such events (such as tickets to shows or sports events, and for morale-building or recognition functions/celebrations, including retirement functions).

Entitlement Management is a process that grants entitlements to an account enabling the account owner (user) to perform a specific task or function.
 

A business entity is any organization created and registered to conduct a business. Per the IRS, the most common ones are: Sole Proprietorship, Partnership, Limited Liability Company or LLC, Corporation, etc.

A logical grouping of resources in Boomi, such as atoms, processes, connectors, and configurations. Environments help organize and manage integration components.
 

Expense Report
 

Boomi allows you to define error handling logic to handle exceptions, retries, and other error scenarios that may occur during integration process execution.
 

Eslastic search - is a search and analytics engine for all types of data, including textual, numerical, geospatial, structured, and unstructured, which is based on Apache Lucene. Its built with Java and it is a NoSQL database. That means it stores data in an unstructured way and that you cannot use SQL to query it.
 

Used to compensate employees identified as essential during an emergency

The process of extracting data from various sources, transforming it into a suitable format, and loading it into a target system or database.
 

Expense
 

The Excel to CI is a utility that's used to import data. It enables you, as the user, to upload data into the PeopleSoft database from an Excel Spreadsheet. 
 

Used for a discretionary performance bonus given to an executive in accordance with their individual employment contract

Exhibits/displays/promotional items and non-monetary, non-employee awards such as flags, banners, tags, license plates/displays, plaques, trophies, including items W/UM Insignia used for promotional purposes, and non-monetary, non-employee awards; and non-monetary, non-employee student awards.

A report used by UMass employees for reimbursement of business-related expenses. Expense reports are filed in either Concur or PeopleSoft.

Persons who provide services to eliminate or protect against health, safety, and property damage risks caused by insects, rodents, birds, reptiles, or other animals.

Creates accounting entries and populates the external accounting line table with transactions from outside sources.  (Ex: AMH OCS - office and classroom supplies recharge).
 

Rental of Facility Equipment: Items necessary for the operation of programs of a state facility. For example: machinery, instruments, appliances, tents, and modular units.

Rental/lease items necessary for the operation of programs of a state facility, for example: machinery, instruments, appliances, and modular units.

Rental/lease items necessary for the operation of programs of a state facility, for example: machinery, instruments, appliances, and modular units.

Items ($5K or more) necessary for the operation of programs of a state facility. For example: machinery, instruments, appliances, and modular units (trailers). Includes Plant, Shop, Operational Equipment and equipment associated with implementing energy savings conservation measures.

Items necessary for the operation of programs of a state facility. For example: machinery, instruments, appliances, and modular units (trailers). Includes Plant, Shop, Operational Equipment and equipment associated with implementing energy savings conservation measures ($5K or more).

Items ($5K or more) necessary for the operation of programs of a state facility. For example: machinery, instruments, appliances, and modular units (trailers). Includes Plant, Shop, Operational Equipment and equipment associated with implementing energy savings conservation measures.

For non-major improvements and maintenance of land, work that is done to return building systems or equipment to service to reach the originally anticipated life, to achieve the originally intended function, or to comply with code requirements. Includes repairs required after a failure or to make building systems or equipment operation more efficient. This repair or maintenance work is low in cost to correct and does not include activities to expand the capacity of the building or otherwise upgrade the asset to serve needs greater than or different from those originally intended.

Used to compensate faculty who serve as Faculty-in-Residence (FIR) to implement that FIR program

Farm Animal Supplies: Includes stable and barn supplies and livestock feed.

Institutional-fees, fines, licenses, and permits, including payments in lieu of taxes, toll card usage, filing fees, town dump fees, Mass Turnpike cards and card credit usage fees, and annual fees required to maintain accreditation. According to the Commonwealth, payments cannot be made for individuals or state employees - only for the institution.

Provides access to financial transactions and reporting.

It is a procedure that finalizes and closes out all financial activity for a certain fiscal year.
 

All food and beverage products EXCLUDING catering. **Please use 50202200 for alcoholic beverage purchases.

Food and beverage storage.

A vendor that is hired to provide food service to a dining hall, etc.

Occurs when all the supplier’s services are performed outside the U.S. The supplier will not be subject to IRS withholding and/or reporting. Supplier does not need a US Tax ID number (TIN).

Freight/Shipping Costs.

Finance Buyways Test Database
 

Finance Development Database
 

Finance Long-Term Development Database
 

Finance Long Term Test Database
 

Finance Production Database
 

Finance Test Database
 

Fuel for vehicles (does not include fuel reimbursements to employees).

Fuel for Buildings - Fuel Oil #6. 

A  physical address, an email, or a fax (optional) where supplier purchase orders can be sent.

Furnishings/Equipment under $5,000: Any movable non-IT equipment item with a unit net price between $1,000 and $4,999.99.

Payments for donations, charitable contributions, or memorials. Use for related NCAA game guarantees.

A Gantt chart is a type of visual project management that displays a project in the form of a timeline. It's an easy way to track a project lifecycle and estimate end dates for certain project activities. Gantt charts enable project managers to easily see what work needs to be done, who is doing it, and when. Tasks are represented by a horizontal bar that represents how long that specific initiative should take.

A number assigned to an employee so that funds owed to a third party can be taken through payroll.

Gases, Demurrage, and Cylinder Lease: For the purchase of compressed, liquid, and specialty gases, and their requisite container charges.

Expenses related to student recruiting, including expenses for college fairs for recruiting purposes and recruitment of athletes.

Executive Recruitment Firm costs.

Maintenance or repair of facility generators.

Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
 

GitHub is a code hosting platform for version control and collaboration. It lets you and others work together on projects from anywhere. This tutorial teaches you GitHub essentials like repositories, branches, commits, and pull requests.
 

A secure online Non-Resident Alien (NRA) tax compliance system that foreign individuals use to provide their immigrant and tax data.

Usually done after User Acceptance Testing, a decision whether or not to pursue the opportunity and deliver project.
 

Used to provide graduate tuition assistance

An award to the University that does not require the production of specific results or services, but which typically defines objectives (either as proposed by the University or defined by the sponsor) toward which the award proceeds are to be applied. The grant award may be restricted as to where, by whom, and for what purposes the proceeds may be used.

Fertilizers, trees, vines, seeds, bulbs, plants, pesticides, road salt, sand, & grounds keeping supplies.

Used for reimbursement of health insurance premiums paid for the eligible group of employees which includes faculty (Assistant Professor level and above) and executives. The reimbursement is paid every pay period in which a health insurance deduction is taken

An entity that negotiates favorable contracts on behalf of its members. i.e., MHEC (Massachusetts Higher Education Consortium).

Costs associated with the assessment, disposal and/or removal of hazardous waste not related to a construction project. This includes costs associated with the planning and designing of hazardous waste services.

Costs associated with the assessment, disposal and/or removal of hazardous waste not related to a construction project. This includes costs associated with the planning and designing of hazardous waste services.

Persons who provide advice and recommendations to departments concerning medical issues and policies. For example: optometrists, pharmacists, dentists, doctors, nurses, dietitians, psychiatrists, and psychologists.

Heating, air conditioning, and water treatment, chemicals and supplies. For example: filters, and boiler, treatment chemicals (caustic soda, calcium chloride, Freon, chlorine, etc.).

Heavy Equipment Rental/Lease - For example: front-end loaders, backhoes, bulldozers, tractors, cranes, dump trucks, etc.

The HECVAT, or Higher Education Community Vendor Assessment Tool, is a questionnaire framework designed to help institutions of higher education measure their vendor risk. HECVAT was developed by EDUCAUSE’s Higher Education Information Security Council (HEISC), a team devoted to security, data governance, and compliance in higher education.

A hosting platform that manages servers and various other services, such as Postgres databases, Redis data stores, and Apache Kafka instances
 

Causing a significant disruption to business operations. It should be resolved within a short period of time

HITRUST, or Health Information Trust Alliance, was created and maintains the Common Security Framework (CSF), a certifiable framework that UMass references to help organizations and their providers demonstrate their security and compliance in a consistent and streamlined manner.

Used to pay unused Holiday time to an employee at the time of separation, change of status, or in accordance with union contracts.

consists of tiles that show information to the end-user and enable easy navigation around the system.  Homepage's primary purpose is as a navigation gateway--a launchpad--to get to destinations like application pages/components and yes, Dashboards.  Homepages have a menu drop down in the header that enables users to move to other Homepages. In addition, Homepages can be swiped to move to other Homepages on touch devices like tablets and smart phones.  Dashboards lack these features.
 

Honoraria for visiting Speakers/Lecturers for services related to a speaking or lecturing engagement. Also, used to compensate artists' models.

A token payment to bestow recognition to an individual for services they provided, for which payment is not required. Honoraria are typically used to help cover costs for volunteers or guest speakers. Note for foreign vendors: Services conducted in the US are subject to IRS 30% withholding and reported automatically to the IRS if no treaty benefits exist between the U.S. and the foreign country and if no TIN is provided if an individual.

Used to record housing assistance that is being paid to the employee as taxable income

Data originates in HRPRD92 and is copied over to Finance based on payroll and encumbrance scheduled jobs.  (Payroll is bi-weekly, copied over the Wed of pay week.  Encumbrances run Wed and Friday of pay week and Mon - Friday of non payweek.  Hourly encumbrances only run on Wednesdays each week.)
 

Provides self-service & back-office access to human resources information for employees and managers at the University.

Provides self-service & back-office access to human resources information for employees and managers at the University.

Human Resources Development Database
 

Human Resources Long-Term Development Database
 

Human Resources Long Term Test Database
 

Human Resources Production Database
 

Human Resources Test Database
 

The HyperText Markup Language or HTML is the standard markup language for documents designed to be displayed in a web browser. It defines the meaning and structure of web content. It is often assisted by technologies such as Cascading Style Sheets and scripting languages such as JavaScript.
 

The Hypertext Transfer Protocol (HTTP) is the foundation of the World Wide Web, and is used to load webpages using hypertext links. HTTP is an application layer protocol designed to transfer information between networked devices and runs on top of other layers of the network protocol stack.
 

Human Subjects Compensation: Payment to an individual for participation in testing.

Fully licensed HVAC professionals for upkeep and repair of HVAC units.

Integration Broker is a middleware technology used by PeopleSoft that performs asynchronous and synchronous messaging among internal systems and third-party systems
 

Oracle Identity Cloud Service (IDCS) is an Identity-as-a-Service (IDaaS) solution available in Oracle Public Cloud (OPC). These are the links that campuses and their customers use to access Campus Solutions.  Implemented for UMBOS summer 2022, UMDAR, January 2023, and UMLOW March 2023

Identity and access management (IAM) is the security discipline that enables the right individuals to access the right resources at the right times for the right reasons. IAM addresses the mission-critical need to ensure appropriate access to resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. This security practice is a crucial undertaking for any enterprise. It is increasingly business-aligned, and it requires business skills, not just technical expertise.
 

A SaaS service from Oracle which provides the Access Management services described above
 

A way to measure the severity of an event and its potential to disrupt the normal operations of the business processes and services

Describe the potential impact of this change including the services and audiences that could be affected either directly or indirectly from this change. 

An obstacle that prevents the team from making further project progress. 
 

Used to recognize achievement against targeted goals

Something is broken, and I need it fixed so that I can get my work done

An individual that provides a good or service under the following conditions:

• is done without the direction and control of the employer; and
• is performed outside the usual course of the employer's business; and
• is done by someone who has their own, independent business or trade doing that kind of work.

Used to accrue time while on workers’ compensation

Used to buyback accrued time and adjust taxable wages and tax for workers’ compensation

Used to process a manual check with negative gross and net earnings to account for the workers’ compensation check received by the Bursar

Improvements to buildings including management maintenance systems and heating, air conditioning, ventilation and cooling systems. Work required to restore or modernize a building that results in greater durability or extended useful life or to comply with code requirements.

Purchase of furnishings and equipment related to construction, renovations, or improvements. - New construction only. Note that associated freight and installation costs are also charged to this account code and are considered to be a part of the cost of the equipment.

Used to pay employees who were injured by a patient or prisoner to make up for lost pay not covered by workers’ compensation

Used to pay police when injured while on duty (per contract)

Instructors/Lecturers/Trainers – Non-employees who provide instructional mentor programs for staff or the public.

The purchase of fire, theft, general and professional liability insurance.

Software integration is the process of connecting one software application with another, typically through their application programming interfaces (APIs). Once connected, the applications can share data and provide updates to one another in, or near, real-time.
 

The change owners manager is responsible for approving change requests for their staff. All Managers should delegate a backup approver. In doing so, they are responsible for ensuring that: changes are properly documented; adequate notification has occurred; there are no apparent scheduling conflicts; and the appropriate change control is used (Normal, Routine, or Emergency).

A numerical label such as 192.0.2.1 is connected to a computer network that uses the Internet Protocol for communication. An IP address serves two main functions: network interface identification and location addressing.

Persons who conduct an official inquiry, inspection or review. Includes hearing officers.

A commercial document issued by a supplier to a buyer relating to a sale transaction and indicating the products, quantities, and agreed-upon prices for products or services the supplier had provided the buyer.

Institutional Student Information Record - student/parent data provided on the FAFSA form
 

The report, provided by an external auditor, provides insight into whether a supplier has an Information Security Management System (ISMS) - which is a program for establishing, implementing, maintaining and working to continually improve their InfoSec practices.

An issue log is a simple list or spreadsheet that helps managers track the issues that arise in a project and prioritize a response to them
 

Computer (IT) Cabling - Cost of installing and maintenance of computer cabling. Involves wage rates. Must be processed through Facilities Planning. (ADP cabling).

Maintenance of computer software, systems, peripheral equipment, and computer hardware, such as AppleCare.

Computer and other information technology hardware, systems, peripherals, paging devices and telecommunication equipment. ($5K or greater).

Servers (edge and core switching).

For rental/lease: Computer hardware, Software, systems, peripheral equipment, telecommunications equipment.

For rental/lease: Servers (edge and core switching).

Computer supplies (ex: monitors, keyboard, mouse, webcam, etc.).
 

 Computer supplies (ex: monitors, keyboard, mouse, webcam, etc.).

Computer (IT) Consultants - Information Technology consultants who develop computer systems, programs or instruct, advise, or train persons in the application of computer programs. Includes system analysts, programmers and or consultants with special expertise in networking, planning, or design.

Information Technology Service Management. The activities that are performed by an organization to design, plan, deliver, operate and control information technology services offered tocustomers
 

A want or need something that exists but I currently do not have to more effectively perform my job duties.

An iterative process is a repeatable process with opportunity for continuous improvement.
 

Software used in BuyWays 
 

A number assigned by Jaggaer to suppliers that functions in conjunction with the UMass Supplier Number.

Cleaning Supplies-Paper products: e.g., toilet paper, paper towels.

Java is a high-level, class-based, object-oriented programming language that is designed to have as few implementation dependencies as possible.
 

JavaScript, often abbreviated as JS, is a programming language that is one of the core technologies of the World Wide Web, alongside HTML and CSS. As of 2023, 98.7% of websites use JavaScript on the client side for webpage behavior, often incorporating third-party libraries.
 

A PDF document that acts as a step-by-step guide for a specific procurement function.

Used to record financial transactions. Journal entries are handled by the campus controller's office or campus financial office. Note: A journal entry is different from a journal voucher. Journal vouchers are typically utilized for adjustments or corrections to accounts, while journal entries are used to record regular business transactions.

Used to transfer amounts between accounts to distribute interdepartmental charges, reclassify, or correct data in the general ledger system.

JSON is an open standard file format and data interchange format that uses human-readable text to store and transmit data objects consisting of attribute–value pairs and arrays. It is a common data format with diverse uses in electronic data interchange, including that of web applications with servers.
 

Kanban is a form of visual project management often represented by Kanban boards. In a Kanban board, work is displayed in a project board that is organized by columns, with each task being a “card” in the appropriate column. Columns often represent a stage of work, and cards are “pulled” from a backlog as they progress through the next stage of the process. 
 

A key performance indicator (KPI) is a metric that showcases how your team is progressing toward a specific goal or project objectives. KPIs are an easy way to track project performance. An email marketer may have a goal set to increase email open rates, and the KPI they track would be the average open rate percentage of all marketing emails sent that quarter
 

A kick-off meeting is an opportunity for you to gather with all of the stakeholders of a specific project to make sure that everyone is aligned on the project plan. It enables team members to ask questions and ensures that everyone who has a stake in the project has an opportunity to voice any opinions. 
 

the official external auditor of the UMass system. Campus Controller’s office needs to be aware if we are engaging with them for any other work.

Experimental study in a science or for testing and analysis; services relating to the sale and manufacture of pharmaceuticals.

Laboratory Supplies - Items such as glass, syringes, needles, testing materials, and protective gear.
 

Fabricated equipment components.

Laboratory Supplies - Items such as glass, syringes, needles, testing materials, protective gear.

Laboratory Supplies - Items such as glass, syringes, needles, testing materials, and protective gear.

Laboratory Supplies - Items such as glass, syringes, needles, testing materials, and protective gear.

Persons or entities who maintain grounds and perform other related duties.

Laptop computers.

Costs of outside laundry services.

Laundry/Cleaning Supplies - For example: brooms, brushes, mops, pails, soaps, polishes, detergents, etc.

Costs associated with hiring local or state law enforcement officers (ex: Police details).

Law Enforcement and Security Supplies: Ammunition, badges, handcuffs. Road Signs (Stop, Speed Limit, etc.).

Law Enforcement and Security Equipment >$4,999 (For example, radar systems, breathe analyzers, metal detectors, etc.).

When project meets the definition of Done.  Template used to capture and review the project wins or Issues, what issue was and who was impacted.  The goal of this exercise is to capture any tasks from the learning, assign the task and assure those tasks are completed so that you do not have a repeat on your next project (avoiding any impediments or blockers and a more streamlined process).
 

Items used in a library or in an academic department. Includes fabric for clothing such as costumes for theater, etc.

Online subscriptions to databases.

Used to reimburse life insurance payments as part of the contract (earning code LIF is imputed income for life insurance paid by the university)

Listener: A component in Boomi that listens for incoming data or events. Listeners can be configured to trigger integration processes when specific conditions are met.
 

Security information and event management software to gather and analyze logs from many sources
 

Used for one-time payment to academic faculty upon retirement based on length of service

Not causing any disruption to business operations It can be resolved at a later date

Used to make lump sum merit payments to employees

Used to make lump sum, non-merit payments to employees

An unplanned interruption or a severe reduction in the quality of a UITS Services* that results in the broad or severe disruption (blockage with or without workaround) of services for all, multiple, or an individual campus(s).

The structured process of effectively identifying, responding to, and resolving critical incidents that severely disrupt IT services, with the primary goal of minimizing downtime, restoring services, and mitigating negative impact on business operations.

Widespread service disruption.

Software (e.g., Trojan horse) that appears to perform a useful or desirable function,
but actually gains unauthorized access to system resources or tricks a user into executing other malicious logic.

A man-in-the-middle attack is a type of cyber attack in which the attacker secretly intercepts and relays messages between two parties who believe they are communicating directly with each other. The attack is a type of eavesdropping in which the attacker intercepts and then controls the entire conversation.
 

Management Consultants - Persons who provide management expertise and advice to departments based upon market analysis, strategic planning or other management tools.

Map: A mapping defines how data is transformed from one format to another. Boomi provides a visual mapping interface to configure field-level mappings between source and target structures.
 

A set of standard Terms and Conditions that can be used for multiple campuses or Systemwide.

Occurs when a voucher does not match the expected values as contained in the Purchase Order. This can occur due to quantity, pricing, or a receipt requirement. When this occurs, a notification is sent to the Department Approver listed on the Match Exception Approval step of the voucher.

Worcester "Mass BioLogic Laboratories" related invoices and payments.  Invoices to be processed are received in interface files processed in batch.
 

Used to compensate a classified employee for meal money, taxable under the bargaining unit agreement

Expenses related to the treatment of individuals at a private medical office or practice. 

Persons who provide advice and recommendations to departments concerning medical issues and policies, for example: optometrists, pharmacists, dentists, doctors, nurses, dietitians, psychiatrists, psychologists, etc.

Medical Equipment $5,000 or greater. For example, x-ray machines, blood gas analyzers, etc.

Medical supplies such as surgical instruments, first aid supplies, dental supplies, etc.

Medicines and Pharmaceuticals (NOTE: Reference the appropriate Mass. Dept. of Public Health License No. on any PO that covers the purchase of a controlled substance.).

Causing a minor disruption to business operations. It should be resolved within a reasonable period of time

Payments for employee membership dues to professional organizations are authorized if they are appropriate for the individual's position and duties and if the membership benefits the University. Membership dues should be in the name of the University to the extent possible and delivered to a University address. 

an intuitive, nonlinear way to navigate PeopleSoft applications and access your application data. 
 

The Massachusetts Higher Education Consortium is a nonprofit purchasing consortium encompassing all of the Commonwealth’s public institutions of higher education.

The zoom established and used to coordinate resources and get updates as needed.

The ITSM person responsible for coordinating the MI.

Software that serves as a bridge between different systems or applications, facilitating data exchange and communication between them.
 

Used to pay employees who is called up for Military Duty.

A cluster of atom servers.  Molecules provide high availability for integration proceses.
 

It is a procedure that finalizes and closes out all financial activity for a certain month.
 

This product MoSCoW facilitates discussions with product customers on product features for project deliverables. Complete with the project customer which product features are: Must have, Should have, Could have, Won’t have (right now).  This tool facilitates product selection by focusing customer requirements on the features that they can’t do without. 
 

Motor vehicles, including passenger vehicles, airplanes, helicopters, passenger trucks and lawn mowers/tractors greater than 90 h.p. Includes motorized vehicle equipment accessories. 

Movers or hired moving companies.

Multi-factor authentication strengthens access security by requiring two or more methods (factors) to verify your identity.  The goal of MFA is to create a layered defense and make it more difficult for an unauthorized person to gain access.
 

Municipal Taxes due (UMMS only users).

Monthly utilities - Natural Gas (excludes bottled gas).

Navigation collections provide an easy way to access the pages
 

An exception to competitive procurement that justifies why you need to purchase from a specific supplier without going through a formal competitive bid process as required in the Procurement Policy. Formerly known as the Sole Source process.

A server-side Javascript runtime environment
 

Non-employee reimbursements.

A supplier that has been added into BuyWays but is not a built-in punchout supplier.

A legally binding contract that establishes a confidential relationship.

Persons or entities used to remove and dispose of non-hazardous waste.

This includes any planned change not specifically defined under Routine Changes. Completed change control documentation must be submitted a minimum of five calendar days in advance of the requested change date. These are either completed in pre-existing maintenance windows or during a time pre-negotiated and approved by the business. Unless specifically negotiated and approved by the business, these changes should not happen during the business day. These changes must be approved prior to implementation by the Change Owners manager or designee. The change owner and internal approver cannot be the same person. Except in the cases noted below under Emergency Changes, changes should never be performed without the appropriate approval. One change to one release/major project is adequate unless audit requirements necessitate separation. In this case, the project manager/manager creates the change.

UMLOW Student Portal -- this has calls for students to register for classes without going to the Campus Solutions Student Center
 

National Student Clearinghouse -- compliance files (enrollment and degree) are submitted to NSC to be delivered to NSLDS (the federal agency). NSC also offers other services like electronic transcripts, degree and enrollment verifications and research services.
 

National Student Clearinghouse -- compliance files (enrollment and degree) are submitted to NSC to be delivered to NSLDS (the federal agency). NSC also offers other services like electronic transcripts, degree and enrollment verifications and research services.
 

National Student Loan Data System -- DOE agency -- Financial aid Compliance
 

OAuth is an open standard for access delegation, commonly used as a way for internet users to grant websites or applications access to their information on other websites but without giving them the passwords.
 

An open standard for authentication and authorization, allowing secure access to resources on behalf of a user without sharing their credentials. OAuth is commonly used in integrations that require user authentication.
 

Items used in an administrative department such as pens, pencils, file folders, paper products, including photocopy paper, film, tape, etc.).

$5,000 or greater. Includes desk, chair, modular partitions, computer workstations (furniture), etc.

Advises and provides guidance on numerous issues to ensure that the University acts in accordance with state and federal law and regulations, applicable University procedures, and best practices.

Specific to UMass Chan Medical School, OOM works collaboratively with the campus to help address and resolve on-campus risk management and legal issues.

Used to compensate employees who cover on call shifts

An operation represents a specific action performed on a connector, such as creating a record, querying a database, or invoking a web service.
 

Facility Equipment – Maintenance and Repair: Maintenance of items necessary for the operation of programs of a state facility. For example: machinery, instruments, appliances and modular units.

The process of guiding organizational change to a successful resolution, and it typically includes three major phases: preparation, implementation, and follow-through.

A period of time during which a system, service, or product is unavailable or not functioning as expected.

The person accountable for working the case until it is satisfactorily closed/cancelled or transferred

Pages are the primary graphical interface by which you access the data in your PeopleSoft application. In many cases, these pages are representations of rows of data in the database tables.
 

Half of the compliance standard PCI-DSS or Payment Card Industry Data Security Standard. The standard is a framework that defines the types of security required to ensure that payments, when accepted, transferred, stored, and processed, are secured responsibly.

A PCI Attestation of Compliance (AoC) is a declaration of an organization’s compliance with PCI DSS. It serves as documented evidence that the organization’s security practices effectively protect against threats to cardholder data. This document must be completed by a Qualified Security Assessor (QSA) or the business’s merchant.

A penetration test, also called a pen test or ethical hacking, is a proactive cybersecurity technique that organizations use to identify, test and highlight vulnerabilities in their security posture. Testers mimic the strategies and actions of an attacker to evaluate the hackability of an organization's computer systems, network or web applications. Organizations can also use pen testing to evaluate their adherence to compliance regulations.
 

Oracle’s suite of software. UITS uitlizes Oracles human resource management systems (HRMS), financial management solutions (FMS) and student administration system.
 

The system that manages all Bank Card and travel and expense purchase reporting i.e. reallocation.

This is also the system where student payments (domestic students: reimbursements, etc.) are processed. Note that due to tax implications, foreign students are created as suppliers within BuyWays for payments.

PeopleSoft Classic User Interface, which was designed to be used on a laptop and desktop. This interface was previously known as PIA (PeopleSoft Internet Architecture). 
 

PeopleSoft Fluid User Interface, which was designed to be used on mobile devices, but can also be used on a laptop and desktop.
 

PeopleSoft Process Scheduler is a centralized tool that enables application developers, system administrators, and application users to manage PeopleSoft batch processes.
 

PeopleSoft Query is an end-user reporting tool. You use queries to retrieve information from the database to a web interface.
 

The process of tracking, measuring, and analyzing the performance and behavior of integrated systems and applications, enabling optimization and troubleshooting.
 

Performance Testing is a type of software testing to ensure software applications will perform well under their expected workfload.
 

Performers/Actors - Professional actors and performers who provide entertainment, voice-overs, or other representations, re-enactments, or presentations. 

are groups of authorizations assigned to roles.
 

Permission lists are where the security really happens. They provide access to menus, components and pages and a host of other security including PeopleTools, Process security, Component Interfaces, Web Libraries, Web Services, Personalisations, Query and Mass Change.
 

Any data that can be used to identify, contact, or locate a single person such as names, birth dates, social security numbers, etc.

Program evaluation review technique 
 

Migration tool used for PeopleSoft code migrations
 

The fraudulent practice of sending emails or other messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
 

Persons who provide photography, photo development, videography, computer-generated graphics, enlargements, copies, videotape dubbing micrographic design, systems, and related services.

PHP is a general-purpose scripting language geared towards web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by the PHP Group.
 

is a process where a business physically counts its assets.
 

Expenses related to the treatment of individuals at a private medical office or practice. 

PeopleSoft Pure Internet Architecture or PIA is PeopleSoft's 4 Tier mode. The client here is the web browser which connects to the web server. The webserver connects to the Application Server which in turn talks to the Database server.
 

Project Management Office. 
 

Project portfolio management (PPM) is the process of creating a centralized portfolio of many different projects. This allows you to get more insight across a few different projects so you can see how your team's daily work connects to business goals.
 

Include a description of the outcome, validation status, and details about this change.

Include a description of the outcome, validation status, and details about this change.

Postage includes stamps, meter postage, PO box rental, express mail, etc.

A relational database system
 

For rental/lease: Printing, photocopying, duplicating and micrographics equipment includes equipment for the micro production of source documents or electronic data and microfilm/microfiche readers and printers.

For rental/lease: Printing, photocopying, duplicating and micrographics equipment includes equipment for the micro production of source documents or electronic data and microfilm/microfiche readers and printers.

Includes printing, binding, blueprinting, photography, photo developing, and copyrighting of printed material for both academic and administrative depts.

A way of categorizing and managing an incident or it service request based on the criticality or the level of disruption (impact) as well as the timeframe

the root cause of one or more incidents. 
 

Bank Card Purchases
 

In Boomi, a process defines the integration workflow and logic. It consists of various components such as connectors, data transformations, decision points, and error handling.
 

The process of deploying integration processes from the development environment to a production or execution environment in Boomi.
 

The act of running an integration process. Boomi provides options to manually trigger process execution or set up schedules for automated execution.
 

The visual representation of an integration process in Boomi. It shows the sequence of steps, connectors, and data transformations involved in the integration.
 

A number assigned by the system to elements processed by eligibility group
 

The Process Monitor allows you to review the status of any scheduled or running processes
 

Boomi provides reporting capabilities to monitor the execution and performance of integration processes. It allows you to track metrics, errors, and other relevant information.
 

Boomi's feature that enables you to dynamically route messages to different integration processes based on specific conditions or criteria.
 

A tangible item that can be offered to customers as a solution to meet their needs or requirements.

A product evaluation facilitates the selection of a product based on performance against required features as outlined in the initial product MoSCoW requirements gathering.
 

Program Coordinators - Persons who design, evaluate, coordinate, or implement programs, conferences, exhibitions or who establish criteria for the purchase of an outside program.

Program managers oversee interconnected projects that are complementary to one another and that ultimately build and contribute to larger, longer-term business objectives. Program managers outline a program’s strategy and its objectives and oversee a list of dependent projects that are needed to reach the program’s goals.
 

a Temporary organization formed to create a strategic product or service.  A project concludes when the product or service has been delivered and project resources have been released.
 

A Project Administrator works closely with the Project Managers to facilitate the mechanics of the project lifecycle. The Project Administrator is responsible for ensuring project documentation is current and up-to-date.
 

A project budget is the set amount of resources you're able to use for a specific project. A project budget can be set in hours, like in the agency world, or dollar amoun
 

A project change requiest is a document to be used to request a change to the project. Once accepted by key stakeholders then changes should be recorded in a change log and progressed throughout the project lifecycle
 

Defines project goals, outcomes and scope. 
 

This communication plan is a created to clarify and set expectations for project stakeholders for what should be communicated, how frequently, to whom, by whom, and in what format. Not only does that allow for more efficient communication, it also removes ambiguity on who should be communicating what communication. A Project Communication is typically acompanied by a RACI
 

A project customer is the person (or team) that benefits from the product or service delivered by the project. The customer influences the allocation of project resources.
 

 A Center of Excellence for project management best practice offering guidance, resources, and oversight on the project lifecycle from product conception through to transition into the live environment. The PMO provides support, processes, and tools to UITS to facilitate value delivery whilst minimizing risk
 

The Project Manager is accountable for ensuring the project meets its’ objectives. Using proven best practices and frameworks the PM will manage the performance of all stakeholders and resources required to ensure the project deliverable is achieved and the project is closed successfully.
 

A project objective is the goal you set to achieve by the end of a specific project. This is the main reason why a project is happening. A project objective could be a tangible finished asset, such as a new product, or it could be a specific goal you want to accomplish.  
 

A project plan (or project management plan) is a detailed map of all of the elements your team needs to accomplish to reach your project's goals. Project plans are important because they set the stage for an entire project. This project management plan provides direction to every single person working on the team to help maintain accountability. The project plan is the main source of truth for every team member involved. If there’s any question, the project plan is the go-to source for information.
 

Ensures that accurate and up-to-date records are kept of all IT projects. The Project Portfolio Manager will work closely with IT management, project managers, and university stakeholders to ensure that UITS projects are managed throughout their lifecycle. 
 

An advisory group of PMO stakeholders that ensure projects proposals will meet UMass objectives and value delivery prior to approval as a project.

A project scope clearly identifies the goals, deadlines, and deliverables that a project is set to complete in a specific period of time. Setting a project scope ahead of time can help team members individually manage their time and stakeholders will know when to expect changes as the project progresses. 
 

Responsible for the success of the project, the project sponsor advocates for the project deliverable and provides resources for the project
 

Project Targets refer to a set of fixed goals or objectives that determine how a given project is expected to be done and what result or effect is supposed to be produced by the project. They identify project purpose while ensuring that there is no conflict between project goals and project deliverables.
 

The project team is the group of people responsible for executing the tasks and producing deliverables outlined in the project plan and schedule, as directed by the project manager, at whatever level of effort or participation defined for them.
 

A project timeline is a project management tool that helps you visualize how pieces of your plan all fit together. A project timeline can help you list out specific dependencies during the project planning process.
 

Persons responsible for providing comprehensive management, maintenance, improvements, and tenant services of Commonwealth property.

Any data that can be used to associate a person’s identity with their health care such as health plan, beneficiary numbers, device identifiers, serial numbers, biometric identifiers, etc.

PeopleSoft Release Patchset - Patches/Fixes issued between PUM releases
 

PeopleSoft
 

PS/nVision retrieves information from your PeopleSoft database and places it into a Microsoft Excel spreadsheet, in a form that helps you see the big picture, explore details, and make decisions. You use familiar Excel commands to format and analyze the data.
 

PeopleSoft Test Framework - Regression testing software for PeopleSoft applications
 

PeopleSoft Update Manager - is a PeopleSoft lifecycle management process that supports the downloading and application of updates and fixes to PeopleSoft environments
 

PeopleSoft Update Manager - is a PeopleSoft lifecycle management process that supports the downloading and application of updates and fixes to PeopleSoft environments
 

Name for the preferred suppliers that UMass has established.

The official document created by UMass to procure goods or services from a third party.

The email address that is listed for a supplier where Purchase Orders (PO) are sent for processing. This is also the same as their fulfillment email address.

A set of step the system executes to remove values from tables in the database
 

Appsian People User Experience - used by SA for enhanced productivity and ease of use across devices (ie. mobile)
 

Python is a high-level, general-purpose programming language. Its design philosophy emphasizes code readability with the use of significant indentation via the off-side rule. Python is dynamically typed and garbage-collected. 
 

Quality Assurance. As part of the Release Management and QA team, the QA team works many teams across UITS to perform Performance Test and Regression testing to ensure robust, well tested software is delivered.
 

Quick Address Pro - software used for address validation. Used in HR and SA applications
 

Used to assign work (incidents/it service requests) to team members based on organizational structure at the manager/smt/emt level.

A First-In-First-Out (FIFO) data structure. Often used for transaction processing.
 

A way to define and clarity roles and responsibilities clearly for a specific project. Defines the responsible, accountable, consulted, and informed parties 
 

Radioactive Materials.

A software library used to build User Interfaces
 

Property Appraisals and other duties performed by licensed Real Estate consultants.

Includes (but is not limited to) land, buildings, air rights, water rights, and mineral rights owned by the University and is property of the Commonwealth of Massachusetts, which has been entrusted to the University for stewardship. All procurement transactions related to Real Property must comply with the Capital Planning, Land and Facilities Use Policy (T93-122, as amended).

Specify the reason for change, including the business benefit that is expected from this change.

A PeopleSoft record is a table-like logical structure. Like a relational table, a record can contain columns with defined datatypes, precision, scale, and keys. 
 

An in-memory key/value store. Similar to a database.
 

Reduced sign-on (RSO) is a process that gives users the ability to access multiple applications using the same username and password but requires separate logins for each application. 
 

Used to pay employees who refer new employees under the campus referral program

Shows what stage or status of the supplier registration. This status is dependent on the supplier or UPST activities. This is not campus-related. 

Captures the type of supplier you want to add to the UMass system i.e., domestic individual, entity, or foreign supplier (both individual and entity) (for supplier request). 

Compensation for an out-of-pocket expense.

Payments to P3s, UMA Foundation, ForHealth.

The address that suppliers have provided UMass to send their payments to. A remittance address can be a PO Box or other physical addresses.

Renewals should be triggered by the original contract renewal terms. For example, a contract may be extended for 2 one-year periods at the end of the original term as indicated in the original terms.

Report manager is part of the PeopleSoft Process Scheduler and provides a framework for viewing output from processes (typically reports) based on the user's privileges.
 

An email to the executive team sumamrizing the major incidents the impact, findings and next steps.

Details the status of a Supplier Request Form. A supplier's status should show as completed and approved before the supplier can be contacted to complete their profile within the UMass Supplier Portal.

A request for goods or services made by a UMass employee to the person or department that is responsible for purchasing. Once approved it becomes a Purchase Order (PO).

Purchase of live animals for research or campus use.

Consumable Research Supplies: Restricted to Grant, Contract & RTF accounts (non-appropriated fund accounts only).

Fabricated equipment components- Restricted to Grant, Contract & RTF accounts (non-appropriated fund accounts only).

Consumable Research Supplies: Restricted to Grant, Contract & RTF accounts (non-appropriated fund accounts only).

Consumable Research Supplies: Restricted to Grant, Contract & RTF accounts (non-appropriated fund accounts only).

Research/Educational Equipment - Maintenance and Repair.

$5,000.00 or greater non-IT items necessary for research or instructional use in a teaching setting.

$5,000.00 or greater non-IT items necessary for research or instructional use in a teaching setting.

$5,000.00 or greater non-IT items necessary for research or instructional use in a teaching setting.

$5,000.00 or greater non-IT items necessary for research or instructional use in a teaching setting.

Persons who provide research, development and analysis of data or other Information and materials based upon specifications provided by a department. Includes services by sociologists, social scientists, genealogists and archaeologists. Also, persons who conduct or perform scientific research and development through observation, study, experiments and other scientific projects; including knowledge of nature or physical phenomena. Includes chemists, biochemists, biotechnicians, biologists, biogeologists and fisher people.

The appropriate course of action to mitigate the impact or the root cause of the problem, and implementing that solution in a timely and efficient manner

Resource allocation is the process of identifying exactly how many resources you can use for any one given project. A resource can be: Time, Budget, Team members, Equipment, Software.
 

limitation due to the availability of a resource.
 

In IT, 'resource contention' refers to a conflict over a shared resource between several components. Resource contention often negatively affects the performance of components competing for the resource.
 

Resource management is the process of planning and scheduling the resources you need to use for any one given project. This is different from resource allocation, because you are actively planning where and when to use the set resources that you have budgeted for a project.
 

A REST API (also known as RESTful API) is an application programming interface (API or web API) that conforms to the constraints of REST architectural style and allows for interaction with RESTful web services. REST stands for representational state transfer and was created by computer scientist Roy Fielding.

An architectural style and set of principles for designing networked applications that use web services. RESTful APIs often use HTTP as the underlying protocol and support various data formats, including JSON.
 

This involves changes to the environment that are required to restore service lost due to software or hardware failure. As an example, this would include any un-planned server or other hardware-boots or reconfiguration necessary to stabilize the environment as well as adding additional hardware or software to bring a service back on line.

Used at time for retaining an employee.

Risk is the product of the level of threat with the level of vulnerability. It establishes the likelihood of a successful attack.
 

A risk is an uncertain action or outcome that can affect the likelihood of success of a project. Risks can have either a negative or a positive effect on the project outcome. Positive risks are also known as opportunities. A project risk register is a document that outlines potential risks associated with a project, as well as strategies for maintaining information about and managing those risks throughout the project lifecycle.
 

Roles link together permission lists which are the security objects that define access to components, pages, and other areas of the system.
 

Roles link together permission lists which are the security objects that define access to components, pages, and other areas of the system.
 

Describe the steps needed to back out this change. Can be a link to dropbox if needed. 

A root cause is defined as a factor that caused a nonconformance and should be permanently eliminated through process improvement. The root cause is the core issue—the highest-level cause—that sets in motion the entire cause-and-effect reaction that ultimately leads to the problem(s).

the technique used to discover the underlying reason of an incident rather than addressing its symptoms only. 
 

A collection of tools (programs) that a hacker uses to mask intrusion and obtain administrator-level access to a computer or computer network.
 

Changes that are implemented often with repeatable steps. They have been completed many times in the past and pose low to no risk. Completed change control documentation for Routine Changes must be submitted 1 business days in advance of the requested change date. Routine changes can either be done during existing maintenance windows or because there is low to no risk these changes can be scheduled during the business day though specific times will be negotiated.

control access to individual rows within database tables.
 

Royalties. e.g. UMass Press. The University Treasurer must sign Royalty Agreements.

Payments for the right to use one’s work/license and is subject to IRS withholding and reporting. Royalties from copyrights, patents, and oil, gas, and mineral properties are taxable as ordinary income.

Used for payment for intellectual property, which may include course development

Robotic Process Automation
 

Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate humans actions interacting with digital systems and software.
 

Rational Performance Test - Software used to Performance test applications (i.e. Start of Classes and as part of Tools upgrades for PeopleSoft)
 

A type of online page that is used to begin a process.
 

A Run Control ID is a unique name used to identify which inputs on a page are. saved and used to run a report or process.
 

Static content storage repository hosted on AWS platform
 

Student Aid Internet Gateway - digital mailbox for the transfer of Federal files
 

Samba is an extremely useful networking tool for anyone who has both Windows and Unix systems on his network. Running on a Unix system, it allows Windows to share files and printers on the Unix host, and it also allows Unix users to access resources shared by Windows systems.
 

Security Assertion Markup Language - used to transfer identify data between two parties (sign in 1 time to access multiple service providers) 
 

Vendor Sierra Cedar who we have partnered for full time PeopleSoft administration support
 

The sum of work content of a project.
 

Scope creep is what happens when a project's tasks and deliverables begin to exceed the allotted project scope a project manager has set. While scope creep is not inherently bad, it can drastically shift the amount of time it takes to complete a project if not monitored and managed carefully. 
 

Used to gather and agree on scope details to be included in any purchase agreement i.e., Purchase Order (PO), Contracts for Services (CFS), SOW, or MSA. It details the overall objective and description of the work a supplier/contractor will provide.

Scrum is a subset of Agile methodology in which teams learn about past experiences to influence the next steps of their project. In a Scrum team, there is one individual, known as the Scrum master, who helps guide teams through each of the scrum stages. There are four common stages within the Scrum methodology: Planning, Execution, Review, Retrospective
 

A set of tools, libraries, and documentation that enables developers to build software applications for a specific platform or system.
 

The individual or entity/organization that the University is entering into the contract with.

A set of rules and practices that specify or regulate how a system or organization provides security services
to protect sensitive and critical system resources.

Persons who protect clients, workers, and property. Also includes overseeing the destruction of confidential records.

Security information and event management (SIEM) technology supports threat detection, compliance and security incident management through the collection and analysis (both near real time and historical) of security events, as well as a wide variety of other event and contextual data sources.
 

Enables developers to build applications faster by eliminating the need for them to manage infrastructure. With serverless applications, the cloud service provider automatically provisions, scales, and manages the infrastructure required to run the code.
 

A means of delivering value to customers by facilitating outcomes that customers want to achieve without the ownership of specific costs and risks. 

An email template for initial and closure Mailchimp communications that is sent to customers from UMSO Help Desk Notifications.

An individual that offers and delivers services to customers. Ensures their services meet the needs and expectations of their customers using various methods to measure and improve customer satisfaction, such as customer surveys and other customer feedback options.
 

AWS Simple Email Service used to send emails outbound 
 

An identification code that represents a set of control table information or table sets
 

Used to process a payment for students only that is the result of a settlement agreement

Used to process a payment that is the result of a settlement agreement

Used for a payment made to an employee directly related to the separation of their employment

Used for annual payment for active employees for unused sick time as part of their union contract

Used for one-time payment of unused sick time to employees upon their retirement

Used as part of an offer to a new hire

UMLOW refers to Campus Solutions as SIS (Student Information System)
 

An admission system used by BDL
 

A SMART goal is an acronym that’s used to help establish clear and attainable goals. SMART stands for: Specific, Measurable, Achievable, Realistic, Time-bound
 

Smishing is a combination of the terms "SMS" and "phishing." It is similar to phishing, but refers to fraudulent messages sent over SMS (text messaging) rather than email.
 

Persons or entities who remove snow.

SOAP stands for Simple Object Access Protocol. It is a XML-based protocol for accessing web services. SOAP is a W3C recommendation for communication between two applications.

A protocol used for exchanging structured information in web services using XML-based messages.
 

SOC reports are the output provided by an external auditor documenting internal financial controls around information that impacts financial statements. SOC2 reports put a higher focus on the cybersecurity aspect of an organization. This includes information security, availability, process integrity, confidentiality, and privacy controls.

A euphemism for non-technical or low-technology means - such as lies, impersonation, tricks, bribes, blackmail, and threats - used to attack information systems.
 

Software, Software Upgrades, and Software Licenses.

Procurement of software.
 

An unsolicited profile created solely to participate in UMass sourcing/bid opportunities.

For the costs of rental of buildings, office space, land and garages. Use this for long-term (over 30 days) rentals only.

Electronic junk mail or junk newsgroup postings.
 

The fraudulent practice of sending emails ostensibly from a known or trusted sender in order to induce targeted individuals to reveal confidential information.
 

Six digit field (PeopleSoft allows up to 10 alphanum characters) which serves as a short cut for entering a chart string.  Speedtypes are used in PeopleSoft Finance and other applications including HR where they include a campus identifier (ex: A100000).  They are also used in BuyWays for purchasing activity.
 

Sharing expenses across multiple funding sources. 

Sponsors are entities that are set-up in the PeopleSoft Grants system, we provide them a service and they pay us. They are created and managed by the UMass Controller’s Office.

A secure online Nonresident Alien (NRA) tax compliance system that foreign individuals use to provide their immigrant and tax data.

Structured query language (SQL) is a programming language for storing and processing information in a relational database. A relational database stores information in tabular form, with rows and columns representing different data attributes and the various relationships between the data values.
 

SQR is a programming language for accessing and manipulating data to create custom reports.
 

Protocols that provide secure communication over the internet by encrypting data transmitted between systems. They are essential for ensuring data privacy and security in integration scenarios.
 

A certificate of tax exemption proving that an entity is tax exempt. This form is issued by the State of Massachusetts to the UMass system.

A certificate of sales tax exemption for purchases. This form is issued by the State of Massachusetts to the UMass system.

Individuals and organizations involved in or affected by project activities. Project managers, sponsors, and clients/customers are all stakeholders.
 

In Agile is an opportunity for the project team to meet daily to discuss a project's progress at a high level by reviewing the assigned tasks and their status, and discuss any impediments. 
 

an automate application change management and delivery, shorten cycle times, improve quality and increase communication and transparency.  Change Control Application
 

A contract type used for a specific service/project when an MSA already exists with the supplier/vendor. It is a comprehensive legal document that details the specifics of the project/service including scope, deliverables, timeline and should always be linked to an MSA.

A way of tracking the progress of work (incidents/it service requests)

Work is no longer needed

Work is complete

Work is blocked until customer provides an update or more information

Work is being assessed or is starting 

Work has not been done or assessed

A backlog of our work 

The UMass Shared Service status page.

Work is blocked until a third party vendor (non-UMSO and non-Campus party) provides an update or more information

Stipends.

Storage repository on a cloud platform
 

A procurement process that includes data collection, spend analysis, market research, negotiation, and contracting. Issuing bids is often part of the strategic sourcing process.

BN3 – Used for a one-time miscellaneous payment to a student

Online access to self-service tools for students, faculty, and administrators at Boston, Dartmouth, and Lowell.

Monetary student awards - MUST BE PROCESSED THROUGH FINANCIAL AID OFFICE.
 

A number assigned to a student so that a payment can be processed through AP PeopleSoft. This is primarily done for domestic students. Foreign students are paid through BuyWays.

Manage study abroad requests

When a portion of UMass’ sponsored project is passed through to another entity in order to complete a portion of the sponsored project's scope of work. Please reach out to your campus grant accountant in the Controller’s Office for additional questions.

To be used only for Subaward/subrecipient over $25K issued by ORSP and you must make sure that there is a fully executed agreement in place before using this account code.

To be used only for Subaward/subrecipient up to $25k issued by ORSP and you must make sure that there is a fully executed agreement in place before using this account code.

Payments for periodicals for administrative departments, newspapers, law books, journals (including Electronic And News Clipping Services, CD-ROM Subscriptions & Other Network or on-line or Dial-Up Services including licensing fees.).

Apache Subversion is a software versioning and revision control system distributed as open source under the Apache License. Software developers use Subversion to maintain current and historical versions of files such as source code, web pages, and documentation.
 

Used to compensate faculty for work done in excess of their normal responsibilities specifically for summer work or work funded by grants

Used to compensate faculty or staff working to support activities under the National Science Foundation (NSF) grant

System used by all campuses for managing international students 
 

A BuyWays role needed in order to have the ability to request for the supplier to be added or updated in the BuyWays system.

An individual or entity that provides goods or services to UMass.
 

A SWOT analysis is a decision making tool that can help you identify key facets of your project. SWOT is an acronym that stands for: Strengths, Weaknesses, 
Opportunities, Threats
 

Synchronous web service in PeopleSoft are the typical “request/reply” message style where some code executes on the providing server while the client waits for a response. The client sends the “request” and “waits” until it gets a reply. This is very different from the asynchronous model.
 

Travel Authorization
 

Analytics software for collecting and viewing data on dashboards and charts
 

a date which project resources strive towards for completion of the activity.
 

a task is an activity that needs to be accomplished within a defined period of time or by a deadline to work towards project related goals.
 

An organization or entity that does not need to pay federal or state taxes. The UMass system is tax exempt.

You are a resident of the United States for tax purposes if you meet either the green card test or the substantial presence test for the calendar year (January 1 – December 31).

A number issued by the U.S. government to identify an individual or entity. Includes Social Security Number (SSN) for individuals and Employer Identification Number (EIN) for entities. 
 

Payments to a telecommunications company for Mobile Devices.

Telecommunications Services: Payments to a telecommunications company for voice communications, includes local, cellular, Centrex, paging, internet, and long distance services.

TEMPORARY persons who perform general office work, for example: administrative assistants, receptionists, secretaries, etc.).

Used to pay accrued personal and certain accrued comp time to an employee upon separation as dictated by policy and/or union contract

Used to pay 20% of accrued sick balance to an employee upon their retirement

Used to pay accrued vacation time to an employee upon separation

The data that has been entered into the system for testing purposes
 

a written set of instructions that need to be executed on the application to test that the application funtions as expected.
 

Progress Testing software used primarily for Data Loading by Finance and HR
 

Firms that test concrete, soil, or other items associated with a construction project.

Tiles provide a new PeopleSoft navigational and informational structure. Tiles allow users a quick way to perform routine tasks, such as decision making or monitoring. Tiles give users direct access to targeted transactions.
 

Tools and supplies for facilities use.

Automobile Maintenance - Tools and supplies necessary for vehicle maintenance. Maintenance and Repair Parts/Supplies, including equipment enhancements.

Tools & Supplies – Carpentry.

Electrical tools and supplies (Not for the purchase of fixtures or equipment). 

Tools and supplies for facilities use.

Plumbing tools and supplies (Not for the purchase of fixtures or equipment).

Licensed or professional trades people - For example: plumbers, electricians, carpenters and locksmiths, carpet installers, testing services (non-lab).

Used to compensate new hired employees for transition relocate allowance (earning code MET used when the vendor is paid via A/P check to impute the income)

Persons who translate oral or written words. Including interpreters for the hearing impaired.

Transportation of passengers and freight by railroad, bus, boat and plane. Use for campus shuttles.

Another term for Per Diem.

Similar to a proxy or a delegate, a travel assistant is someone who has permission to book travel for another user within Concur.

System for faculty, staff and students to register travel - used by Presidents Office and all 5 campuses
 

Trees depict hierarchical structures that represent a group of summarization rules for a particular database field
 

TreeMover moves all types of tree data, including the tree definition, tree structure, tree nodes, tree leaves, tree node data, and tree level data. 
 

A computer program that appears to have a useful function, but also has a hidden and potentially malicious function that evades security mechanisms, sometimes by exploiting legitimate authorizations of a system entity that invokes the program.
 

Correlation of user records from multiple authoritative sources to create a unique/single identity for that user with consolidated data from all sources.  Maintains consolidated record as changes take place in the source systems to the reconciled data. 
 

Total Supplier Management - Module within Buyways to create and update suppliers
 

Tuition Payments for faculty or staff taking courses at a non-UMass institution.

TypeScript is a strongly typed programming language that builds on Javascript. Typescript transpiles into Javascript.
 

Items being purchased or services provided are done domestically within the United States.

UMBOS uses UAchieve for all transfer credit rules and degree audits.  UITS hosts this third party application. When UMBOS students select degree audit in student center, they are sent to UAchieve page with in a page frame
 

User Acceptance Test (UAT) is the process of completing the final validation of required business functions and flow of the system by end users based on business requirements. It is also an opportunity for the project to engage additional sets of end users in the project prior to deployment and test the effectiveness of the training and documentation.
 

University Information Technology Services
 

The issue was not able to be resolved and the request has been deferred.

The issue was resolved by the IT department or support team.

The issue was resolved by the IT department or support team.

The issue was not able to be resolved.

Amherst Campus
 

A unique supplier number assigned to a supplier approved and registered as a UMass Supplier.

A section of BuyWays where suppliers can manage their information through self-service. 

Boston Campus
 

Central Campus
 

Dartmouth Campus
 

Lowell Campus
 

Worcester Campus
 

An application (by Liaison) used by Lowell GPS
 

Used for the reimbursement of uniforms under the collective bargaining agreement (earning code UAT used when the vendor is paid via A/P check to impute the income)

The University Official exercising managerial and budgetary control for the Contract. The individual named in the contract has responsibility for the performance of this contract. This individual is also the primary contact for the supplier as it relates to this contract.

Unified Procurement Services Team
 

The degree of business impact that an incident or service request can cause and the timeframe in which it needs to be resolved

define individual PeopleSoft users.
 

User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. There are seven key principles that user experience covers - a product should be:
1. Useful: It should be original and fulfill a need
2. Usable: It must be easy to use
3. Desirable: Image, identity, brand, and other design elements are used to evoke emotion and appreciation
4. Findable: It needs to be navigable and locatable onsite and offsite
5. Accessible: It needs to be accessible to disabled people 
6. Credible: Users must trust and believe what you tell them
7. Valuable - it must contribute to the bottom line and improve customer satisfaction."
 

Used to pay unused vacation time to an employee at the time of separation, change of status, or in accordance with union contracts

perceived benefit or worth that a product, service, or experience provides to an individual or organization
 

The 1st step in any project is to identify the Value Statement, a simple statement explaining the justification for the project visible to all project stakeholders.
 

Visual Basic, originally called Visual Basic .NET, is a multi-paradigm, object-oriented programming language, implemented on .NET, Mono, and the .NET Framework. Microsoft launched VB.NET in 2002 as the successor to its original Visual Basic language, the last version of which was Visual Basic 6.0
 

Automotive repair, incl. towing service.

General, including short- or long-term vehicle rental or lease for departments Includes rental of buses from outside vendors for student transportation.

A set of guidelines that dictate how a company will handle and report data breaches. This provides insight into how/when the vendor in question has committed to informing their clients should a breach occur.

Host Attestation Service checks by validating a compliance statement (verifiable proof of the host's compliance) sent by each host against an attestation policy (definition of the secure state). This ensures the cloud/host environment the vendor is utilizing has been verified as secure.

A privacy policy document states whether and in what manner a site gathers, utilizes, disseminates, or monetizes the personal data of its visitors. These documents are required under most global laws, such as the GDPR, CPRA, and LGPD.

The issue was resolved by the vendor or supplier of the product or service in question.

The issue has been identified as a feature request or bug by the vendor.

Persons who provide medical attention to animals. Includes breeding, lab testing and farrier services.

A hidden, self-replicating section of computer software, usually malicious logic, that propagates by infecting - i.e., inserting a copy of itself into and becoming part of - another program. A virus cannot run by itself; it requires that its host program be run to make the virus active.
 

Invoices that have been uploaded into BuyWays and are used by Accounts Payable to pay and organize invoices/bills.

Used for a payment for an employee or faculty member who provides advanced notice of their intent to retire

A weakness in system security procedures, system design, implementation, internal controls, etc., that could be exploited to violate the system security policy.
 

Used primarily by entities and individuals to claim foreign status or treaty benefits. Several types of W8 exist:

W-8BEN: Most common form used for individuals.

W-8BEN-E: used only if the income is effectively connected with a US trade or business

Form used for Domestic Individuals and Entities to provide the US tax information i.e., Taxpayer Identification Number (TIN).

Monthly utility charges - Water and Sewer Charges.

Waterfall project management is a linear form of project management in which each step of the project is dependent on the previous step. The waterfall model often involves a large amount of planning before the execution begins to ensure that all dependencies are accounted for. The waterfall model is often visualized in a Gantt chart.
 

Work breakdown structure 
 

web server receives application requests from the web environment (internet and intranet) and forwards the requests to the Oracle Jolt port on the application server. A collection of PeopleSoft servlets running on the web server handle incoming requests.
 

A Web service is a method of communication between two electronic devices over a network. It is a software function provided at a network address over the Web with the service always-on as in the concept of utility computing. Many organizations use multiple software systems for management.
 

A technology that enables communication and interaction between different software applications over the internet using standard protocols and formats such as XML or JSON.
 

Describe the hardware, software, system architeture or combination that will be subjected to change.

A page that may be displayed when accessing a multi-campus application such as HR-Direct. By selecting the campus, the user is transferred to their affiliated campus for subsequent authentication. 
 

UMBOS refers to Campus Solutions as WISER
 

The sequence of processes and checks that something passes through before it is approved/finalized.

processes that involve multiple users and the routing of data between the users.
 

A worklist is a standard PeopleTools grid. Therefore, the user can use grid personalization features to order and sort columns. When work is routed to a PeopleSoft user, it is put in the user's worklist. To work on an item, the user selects it from the worklist and is presented with the appropriate page to begin work.
 

A computer program that can run independently, can propagate a complete working version of itself onto other hosts on a network, and may consume computer resources destructively.
 

Worcester Student Application - PeopleSoft Student system for Medical School
 

Extensible Markup Language (XML) lets you define and store data in a shareable manner. XML supports information exchange between computer systems such as websites, databases, and third-party applications.
 

The "Day Zero" or "Zero Day" is the day a new vulnerability is made known. In some cases, a "zero day" exploit is referred to an exploit for which no patch is available yet. ("day one" - day at which the patch is made available).
 

Schedule, host, and attend audio and video meetings.